Privacy Policy
Last updated: October 2026. This policy sets out how At Top Fantasy (“we”, “us”, or “our”) processes, protects, and respects your personal information under the UK Data Protection Act 2018 and UK GDPR.
1. Data Controller Information
The designated data controller for At Top Fantasy is At Top Fantasy Global Operations. For all data governance matters, reach out directly to our Data Protection Officer at support@at-top-fantasy.com.
2. Information We Collect
- Direct Contact Submissions: Name, email address, topic, and message text submitted through our customer support form.
- Technical Session Metadata: Anonymised server access logs (IP addresses, user agent strings, request timestamps, and referrer headers) retained strictly for infrastructure security.
- Local Browser Tokens: Consent preferences stored within client-side localStorage to remember your banner interaction.
Our squad workbench tools operate in-browser without establishing mandatory registered manager accounts. Tactical team rosters are not silently harvested to remote databases.
3. Purpose and Legal Basis for Processing
- Replying to Inquiries: Processed under contractual necessity and legitimate interest to provide technical customer support.
- Platform Security & Monitoring: Processed under legitimate operational interest to safeguard our server infrastructure against automated abuse.
- Consent Management: Processed under user consent via clear opt-in checkboxes on our forms.
4. Data Retention Periods
Support inquiries are retained in secure archives for a maximum duration of 24 months before routine automated purging. Standard server logs are rotated and deleted within 90 days.
5. Third-Party Disclosures & International Transfers
We do not commercialise, rent, or distribute user communications to third-party advertisers or data brokers. Trusted infrastructure sub-processors (cloud hosting and email routing services) process data strictly on our documented instructions under robust data processing agreements.
6. Your Statutory Rights (UK GDPR)
You have the right to request access to your personal data, rectify inaccuracies, request erasure ('right to be forgotten'), restrict or object to processing, and obtain data portability. To exercise these rights, email support@at-top-fantasy.com with the subject line "GDPR Subject Request".
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
7. Embedded Media & Map Services
Our contact page incorporates an interactive map tile hosted via Google Maps. Accessing this third-party frame may transmit standard network requests subject to Google's independent privacy documentation.
8. Policy Revisions
Any future modifications to our data processing practices will be published directly to this page with an updated revision date. Continued platform access constitutes acceptance of the current policy terms.